PEOPLE

Mr Les Lane – Principal Mediator

Les has been involved in negotiation, problem solving and dispute resolution for over 30 years. In the last 10 years he has conducted more than 1000 mediations and facilitated many meetings.
Les is a gazetted & qualified mediator operating on a number of panels linked to courts and tribunals.
He also works in many commercial areas and coaches individuals on a relational basis on life and business skills.
Holding formal qualifications in mediation, business, training, engineering and others Les has practiced overseas as well as in Australia. He also continues to provide services to a number of community organisations.

PANELS & GAZETTED APPOINTMENTS

  • Victorian Civil & Administrative Tribunal. [VCAT.] [Private sessional mediator.]
  • Office of Mediation Advisor. [Franchise Disputes.]
  • Produce & Grocery Industry Ombudsman.
  • Office of Small Business Commissioner Victoria.
  • Dispute Settlement Centre of Victoria. [DSCV.]
  • Oxley College – International Students – Dispute scheme.

 

MEMBERSHIPS

  • Victorian Association for Dispute Resolution [VADR.]
  • Leading Edge Association of Dispute Resolvers [LEADR.]
  • Institution of Civil Engineers UK.
  • Institute of Engineers Australia.

 

TYPES OF DISPUTES

  • Franchise
  • Building
  • Credit & Debt
  • Property Settlement
  • Planning Applications
  • Commercial
  • Civil
  • Work & Neighbourhood
  • Retail tenancy
  • Company/Customer/Staff
  • Business/Supplier

Other Team Members

Members of the team have been involved in design and problem solutions for over 20 years.
They have successful small business ownership backgrounds and expertise in operations and successful customer service.
The team develops processes & procedures for Alethia Mediation & Consulting Services.
Their experience of the needs of small business bring quality and understanding to the interface of clients and parties in mediation, and the experience they have with Alethia Mediation & Consulting Services.

We have team members who coach people on a relational basis on life skills.